1. Advance Bank Transfer

In case of payment by bank transfer in advance, the order is sent only when the credit is actually credited to the c / c of AgofStore di Paini Pierangelo, which must take place within 5 working days from the date of acceptance of the order, after which the order is deemed automatically canceled. The reason for the bank transfer must include the identification of the order (order number), which is released in the order confirmation email.

2. Credit card and Prepaid Credit Card

In the case of purchase of goods by credit card payment method, at the end of the online transaction, the reference banking institution authorizes only the commitment of the amount relating to the purchase made. The amount relating to the processed goods is charged to the customer's credit card at the time of the actual fulfillment of the ordered goods. The credit cards accepted are all those that rely on the Visa, Mastercard and American Express circuits. In case of purchase with American Express credit card, we remind you that the destination address of the goods must correspond to the one declared when the card was issued: otherwise, contact the American Express call center on 06-72280371 to authorize shipping to different address.

AgofStore reserves the right to request additional information from the Customer (e.g. landline number) or to send a copy of documents proving ownership of the Card used. In the absence of the required documentation, AgofStore reserves the right not to accept the order. At no time during the purchase procedure AgofStore is able to know the information relating to the credit card of the buyer, as they are entered directly on the website of the bank that manages the transaction (with very high security systems); since there is no data transmission, there is no possibility that these data will be intercepted. No computer archive of AgofSto recontains or stores such data. In no case AgofStore can therefore be held responsible for any fraudulent and undue use of credit cards by third parties, when paying for products purchased on www.agofstore.com.

3. PayPal

In case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page. The amount of the order will be debited from the PayPal account at the time the order is placed. In case of cancellation of the order, both by the Customer and in case of non-acceptance of AgofStore, the amount will be refunded to the customer's PayPal account. The cancellation of the order is possible until the order is not yet in preparation in the warehouse. The order status is clearly visible in the "Order history and details" area and can no longer be cancelled if the indication "Preparation in progress" appears. Requested the cancellation of the transaction, in no case AgofStore can be held responsible for any damage, direct or indirect, caused by delay in the failure to release the amount committed by PayPal. At no time during the purchase procedure AgofStore is able to know the financial information of the customer. Since there is no data transmission, there is no possibility that this data will be intercepted. No computer archive of AgofStore contains, nor stores, such data.

For each transaction performed with the PayPal account the Customer will receive a confirmation email from PayPal.

PayPal Conditions Updates 05/03/2020

Starting from 5 March 2020, in the event of a purchase on the website www.agofstore.com with payment methods using the PayPal system, where the same buyer subsequently requests a refund for any reason and for any reason, the refund paid, this refund it will not include the rates withheld by PayPal (corresponding to a fixed sum of Euro 0.35 + an amount varying from 2.2% to 4.4% of the paid amount), but only the net of the transaction.

The only exception, regarding PayPal rates, can be made if the buyer accepts as a refund a shopping voucher to be spent on our site for future purchases: in this case we guarantee that no deductions will be applied regarding PayPal rates.

4 - Bank transfer by SOFORT Banking:

Pay comfortably with your usual home banking data, without any registration and without having to open virtual accounts (wallets). Safe: no saving of confidential home banking access data or passwords. Secure payment module with encrypted data transmission.

For more information on the SOFORT Banking service click here.

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